Here are the terms and conditions of Bed and Breakfast Casa Traca, Arganil, Central Portugal

General conditions

These Terms and Conditions apply to all users/guests of B&B Casa Traca Valbona, Portugal
These terms and conditions go into effect with the making of a reservation at B&B Casa Traca.
Upon request, we will therefore provide you with a copy of these Terms and Conditions free of charge.
The administrator is not liable for damage, loss or theft of users’ property. In case of disputes, all (legal) costs will be borne by the users.
All risks related to a stay at B&B Casa Traca are the responsibility of the users.
If damage and loss of movable and immovable property of B&B Casa Traca have occurred. Then you must report this immediately and compensate B&B Casa Traca
Users should follow the owner’s instructions.
The owner may, in case of violation of these Terms and Conditions as well as inappropriate behavior, with immediate effect deny and/or refuse access to B&B Casa Traca. This without refund of the cost of stay. This is at the discretion of the owner.
The administrator’s records will be decisive in case of mutual disagreement unless the users can prove otherwise.
Users of B&B Casa Traca must abide by the following housekeeping regulations.

You may enter into the rental agreement | reservation orally, by telephone, in writing or by e-mail.
After receiving your reservation request, B&B Casa Traca will send you a confirmation (if space is available). The reservation is then final!
There is no charge for booking a stay .

The accommodation costs of a reservation must, as will be mentioned on the invoice, be credited within 7 days after reservation to one of the following bank account number(s) mentioning the reservation number.
NL74RABO0175852545 or PT50 0045 3454 4027 2445 7849 0 in the name of J. van der Zwan e/o
For reservations with an arrival date within 4 days, please pay the total amount upon arrival. No credit card or debit card payment can be used.
The rates can be found on the Website Casa Traca
Payment immediately after booking 50% of the total amount, The remaining amount, 50%, must be paid on arrival.

In the unlikely event that you are unable to fulfill the contract (reservation) you must notify B&B Casa Traca as soon as possible. This so that B&B Casa Traca can offer the vacant room (s) again.
If cancelled up to one month before arrival, the deposit will be fully refunded, minus 10% of the total reservation amount for administration and reservation costs.
In case of cancellation within 30 days before the arrival date, there will be no refund of the deposit. You will therefore pay of 50% of the agreed price to the manager.

Due to the Corona virus, Covid-19, we have some exceptions to our standard cancellation policy. Update March 18, 2021

If there is a negative travel advisory (code red or orange) for the district of Arganil 14 days before your arrival date, we will contact you. In this case you will receive a voucher worth the already paid travel sum.

If you wish to cancel yourself, the cancellation fees according to our terms and conditions apply. Under negative travel advice (code red or orange) applies:
- If Bed and Breakfast Casa Traca is not allowed to receive guests from governmental authorities
- If it is not possible for you to come to Casa Traca due to governmental, governmental measures.
You will receive a voucher for the deposit made. The confirmation email you receive for this counts as your voucher. The voucher is valid for stays until December 31, 2022.
For reservations made using the voucher, if you wish to cancel it there is no refund of the deposit. You can move the reservation again provided it falls within the final date of December 31, 2022. Reservations made using the voucher mean that a new date has been set for your stay without paying a deposit again.
For cancellations due to corona virus, the official websites of the government of Portugal apply as those of the guest’s mother country.
These special cancellation conditions apply to all existing and upcoming reservations as well as to reservations already made using a voucher.

5. By-laws part of General conditions

On arrival we always receive you personally. You will be required to provide proof of identity upon request. If you are not a Portuguese resident, you must also fill out a check-in form. You will receive this upon arrival.
On the day of arrival, you can check in between 3:00 and 7:00 pm. You can also check in earlier or later upon request if possible. Please note: For reservations made shortly in advance, check-in times may vary. You will be notified immediately after booking.
On the day of departure, we expect to have the room available for subsequent rental by 11 a.m. at the latest. A late check-out is also possible at a small additional cost and based on availability.
No refunds will be made in the event of early departure.
We serve breakfast at the appointed time in the conservatory.
Noise pollution, especially between 10 p.m. and 7 a.m., should be prevented. Sound carriers and the like must not be a nuisance to others.
Any visitors of our guests are not allowed to stay overnight in the B&B Casa Traca without the permission of the owner and without additional payment.
Vehicles can be parked in the parking lots next to the bed & breakfast.
Pets are allowed at B&B Casa Traca on a limited and conditional basis.
Smoking is not allowed in the house at B&B Casa Traca. There is ample opportunity to smoke outside in the gardens and on the terraces, of course in consultation with the other guests.

We welcome you to our B&B and wish you a pleasant stay. if you would like to print the terms and conditions please send us an email.